Contact Us
Need help with Cloud Media Player, a cloud connection, Wi‑Fi Transfer, or media playback? We’d be happy to hear from you.
Support email
For faster support, include your iOS version, device model, App version, the storage provider involved, and a short description of what happened. Please do not send passwords, access tokens, or private media files.
Privacy requests
For privacy-related questions or requests, email us at the address above and include “Privacy” in your subject line.
Response time
We aim to review support messages as soon as reasonably possible. Response times may vary depending on message volume.
Developer note: Replace [email protected] with your real support email before publishing.